Privacy Policy and Data Protection
Our Privacy Commitment
At velunarytho, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
We believe transparency is essential when it comes to your personal information, and we're committed to maintaining the highest standards of data protection.
Information We Collect
We collect information you provide directly to us, as well as information about how you use our services:
- Contact details including name, email, phone number, and address
- Financial information relevant to planning consultations
- Communication preferences and service usage patterns
- Technical data such as IP address and browser information
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning consultations and services
- Communicating about your subscription and appointments
- Improving our services and website functionality
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
Under Australian privacy law, we process your personal information based on:
Primary Legal Basis:: We process your data on the basis of consent and legitimate business interests for service delivery.
Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- With your explicit consent for specific purposes
- To comply with legal obligations or court orders
- With trusted service providers who assist in service delivery
Data Security Measures
We implement comprehensive security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure.
Your Privacy Rights
You have several rights regarding your personal information:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permissible
- Withdraw consent for data processing where consent is the legal basis
Cookies and Tracking
We use cookies and similar technologies to improve website functionality and analyze usage patterns.
For detailed information about our cookie usage, please see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for seven years as required by Australian regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.
Privacy Questions and Concerns
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email:: contact@velunarytho.com
Phone:: +61 939-590-657
Address:: 123 Collins Street, Melbourne VIC 3000
This Privacy Policy was last updated on September 5, 2025